ITSM Modernize your service management instantly Designed with users in mind, Freshservice is easy to set up out of the box. Powerful AI and automation capabilities help employees address requests right in the tools they’re already working in.
ITOM Minimize downtime. Maximize service availability break down the wall between service and operations management. Automated alert grouping, on-call management, and intelligent alert management rules will keep your business firing on all cylinders
INTELLIGENT, RIGHT-SIZED SERVICE MANAGEMENT SOLUTION FOR THE MODERN ENTERPRISE
Plan and implement projects easily With Freshservice, you can create templates for agile and waterfall projects from scratch or from existing tickets. Our native AI will report on resources, timelines, and even predict project outcomes.